Frequently Asked Questions (FAQ)
Find Answers to Common Questions
We’ve answered some of the most common questions about buying and importing used
vehicles from Singapore. If you can’t find the information you’re looking for, our team is
always happy to assist you.
Can you source specific vehicles?
Yes. Simply let us know the make, model, year, transmission, colour, or any other
specifications you require. Our team will source the best available vehicle that matches
your requirements.
Do you only sell vehicles listed on your website?
No. Our website features only a selection of our available inventory. We can source many
additional vehicles through our extensive network in Singapore.
Do you inspect vehicles before export?
Yes. Every vehicle is carefully inspected before export. We assess the vehicle’s overall
condition, including the engine, transmission, exterior, interior, electrical systems, air
conditioning, tyres, and other key components to ensure it meets our quality standards.
Do you ship worldwide?
Yes. We export used vehicles to customers around the world. Whether you are purchasing
one vehicle or multiple containers, we can arrange export to most international
destinations.
Can I buy just one vehicle?
Absolutely. We welcome both individual vehicle purchases and bulk orders from dealers
and businesses.
How long does shipping take?
Shipping times vary depending on the destination country and port of arrival. Once your
booking has been confirmed, we will provide you with an estimated transit time based on
your selected destination.
What payment methods do you accept?
We accept secure international bank transfers (Telegraphic Transfer / TT) to our Singapore
corporate bank account.
For selected customers and long-term business partners, alternative payment
arrangements may be discussed.
Please contact our team for current payment terms.
Is a deposit required?
Yes. A deposit is required to secure the vehicle once your order has been confirmed. The
remaining balance is payable according to the agreed payment terms before the vehicle
documentation is released.
What documents will I receive?
After shipment, we provide all necessary export documentation, which may include:
• Commercial Invoice
• Packing List
• Bill of Lading
• Export Declaration
• Certificate of Origin (where applicable)
• Vehicle Registration Export Documents
• Any additional documents required for your country’s import regulations
The documents provided may vary depending on the destination country and shipping
requirements.
Can you help with shipping?
Yes. We can arrange container loading and coordinate shipping with trusted freight
forwarding partners to ensure your vehicle is exported safely and efficiently.
Are Singapore vehicles reliable?
Singapore is well known for its strict vehicle regulations, excellent road conditions, and
high maintenance standards. Many exported vehicles are well maintained and equipped
with higher specifications compared to vehicles from other markets.
Do your vehicles come with a warranty?
Where applicable, selected vehicles are supplied with a limited warranty covering the
engine and gearbox. Please contact us for warranty availability and terms on specific
vehicles.
Can I request additional photos or videos?
Yes. We are happy to provide additional photos and videos of the vehicle upon request,
allowing you to inspect its condition before making your purchase.
Can you source multiple vehicles for dealers?
Yes. We specialise in supplying vehicle dealers, wholesalers, and fleet buyers. Whether
you require one vehicle or regular container shipments, we can provide reliable sourcing
and export services.
How do I place an order?
Simply contact our team with your vehicle requirements.
Once a suitable vehicle has been selected, we will provide a quotation, confirm
availability, arrange payment, prepare the export documentation, and coordinate shipment
to your destination.
Still Have Questions?
If you require further information, our friendly team is ready to assist you.
Contact Gem Global Auto today and let us help you find the right vehicle for your business.